MENU
Australia’s largest and most trusted Medicare bulk billed
after hours Doctor service
Over 10,000,000 consults and over 4000 subscribed GP clinics
Life doesn’t always go as planned, and health issues often pop up at the most inconvenient times – like when your local GP clinic is closed or in the middle of the night – so an after-hours telehealth appointment could provide the care you need.
At 13SICK, we strive to make urgent care more accessible when you need it most.
Whether you’re caring for a loved one, managing your own urgent health concern or just trying to get medical advice without leaving home, you can depend on us as Australia’s largest and most trusted network of after-hours Doctors. Here are just some of the many benefits our after-hours telehealth service has to offer:
It can be unsettling to need medical help late at night or on weekends when most healthcare places are closed. Maybe you’re a parent trying to soothe a child’s persistent cough, or you’re worried about an elderly relative who’s had a minor fall but doesn’t seem hurt enough to justify an ER visit. These moments can leave you feeling unsure and stressed and scrambling to find a Doctor.
Telehealth appointments offer a solution that’s just a few clicks away. With a telehealth consultation, you can connect to a Doctor right from the comfort of your home. Whether you need medical advice, a prescription or a quick assessment, help is available without the worry of driving late at night or arranging transportation.
At 13SICK, we know that health problems don’t stick to a schedule. That’s why we provide telehealth services that are ready when you need them – after hours and on weekends. Our Doctors are available to support you Monday to Friday before 8.00 a.m. and after 6.00 p.m., on Saturdays before 8.00 a.m. and after 12.00 p.m., and throughout the entire day on Sundays and public holidays.
From fevers and colds to sore throats and constipation, kids tend to get sick pretty often. What makes it worse is that the symptoms appear late at night. There may not be a nearby clinic that’s open but the matter can’t wait until the morning.
Fortunately, telemedicine options can offer a solution suitable for these situations, allowing patients to receive medical care from the comfort of their own homes when they need it.
At 13SICK, we understand that not everyone can visit a clinic or hospital easily. It’s why we help parents connect with a Doctor, seek advice and even receive telehealth prescriptions without stepping outside.
There’s something uniquely stressful about waiting in a crowded medical facility, especially when you’re not feeling well or are supporting a loved one who needs attention. Conventional healthcare visits can mean long lines, unpredictable wait times and an atmosphere that can make you uncomfortable or anxious.
At 13SICK, we believe that healthcare should never add to your stress.
With our after-hours virtual healthcare services, what could be a long, uncomfortable process is transformed into a more manageable experience. You don’t need to make appointments at 13SICK. Just submit a real-time request, and you’ll get an estimated waiting time.
Instead of enduring the discomfort of waiting rooms, patients can access quality care from their own space – no travel, no crowded spaces and no added anxiety. If your condition requires it, you may also request a telehealth script from your Doctor online.
One of the challenges with urgent care is ensuring that your regular Doctor stays informed so you don’t have to keep explaining your health history every time you visit.
Telehealth with 13SICK not only provides urgent care after hours but also makes sure your health records are updated. If you consent to your consultation notes being sent to your GP, we’ll send over a detailed medical summary to your regular GP after the session to maintain continuity of care. This way, you can worry less about having gaps in your healthcare record.
As an accredited Medical Deputising Service, we’re proud to uphold high care standards and collaborate with a wide network of healthcare providers. In line with this, we’ve performed more than 10,000,000 GP consults and have 4,000 subscribing GP practices in our network.
At 13SICK, we strive to make our telehealth services as accessible as possible, even for those who may not be comfortable with technology.
Our user-friendly software platform allows patients to easily connect with a Doctor. If you’re planning on requesting a telehealth appointment today, all you need is a smartphone and a stable signal to join an online Doctor consultation through a video call or voice call.
Yes, if your health situation calls for it, you may be eligible to receive an ePrescription for necessary medications. If applicable, after-hours telehealth online consultations can also provide medical certificates detailing the Doctor’s findings or referrals for specialists or diagnostic procedures such as imaging.
Our telehealth services and Doctor visit services are available to anyone within our coverage area. We are proud of our clinical expertise and our dedication to providing excellent care to patients. While we operate in major Australian cities, we’re always working to expand our network and areas of service.
Your health and peace of mind shouldn’t come with long waits, difficult late-night trips or unnecessary stress about how to book a telehealth appointment.
At 13SICK, we’ve made it our mission to ensure that you have access to reliable, empathetic and comprehensive care whenever and wherever you need it. With the convenience of telehealth, you can receive professional medical support from the comfort of your home, sparing you the worry of travel and the discomfort of waiting rooms.
Request a consultation with 13SICK today and experience the comfort of expert, compassionate care at your fingertips.
Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
This service is for urgent after-hours medical attention. In case of an emergency, please call triple zero (000).
Explore our FAQ section to get answers for some commonly asked questions.
You must be 16 and over, and be an Australian Medicare cardholder to create an account and use our services.
Our Services and software platform facilitate our Medical Practitioner users to bulk bill. Bulk billing means you don’t have to pay for your medical service from a Medical Practitioner. Medical Practitioners will lodge claims to Medicare (Services Australia) instead and accept the Medicare benefit as full payment for their services. By accepting these terms and conditions, you agree to assign the benefits to them. If you require a medical service that cannot be claimed by Medicare for any reasons, you may be responsible for paying Medicare Practitioners directly by providing another payment method.
