Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

How does it work?

Step one

Choose symptoms
from categories.
Add details.

Step two

Simple verification
with Medicare card.
No credit card needed.

Step three

Send real time request

with estimated

wait time.

Step four

Connect with
a Licenced
Australian Doctor.

Step five

Access ePrescriptions,
urgent referrals
and certificates.


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Late night pharmacy partners

Book a Telehealth Consultation


Explore our FAQ section to get answers for some commonly asked questions. 

You must be 16 and over, and be an Australian Medicare cardholder to create an account and use our services. 

Our Services and software platform facilitate our Medical Practitioner users to bulk bill. Bulk billing means you don’t have to pay for your medical service from a Medical Practitioner. Medical Practitioners will lodge claims to Medicare (Services Australia) instead and accept the Medicare benefit as full payment for their services. By accepting these terms and conditions, you agree to assign the benefits to them. If you require a medical service that cannot be claimed by Medicare for any reasons, you may be responsible for paying Medicare Practitioners directly by providing another payment method.

To receive a bulk-billed telehealth consultation with a Medical Practitioner on our platform, you will need to have attended one of our 3000 subscribed GP practices in the last 12 months for a face-to-face consult. You will not need to have attended one of our 3000 subscribed GP clinics to receive a Medicare-funded telehealth consultation if your request falls under the following specific exemption categories:

  • Children under the age of 12 months
  • Patients who are homeless (do not have suitable accommodation alternatives)
  • Patients receiving an urgent after-hours (unsociable hours) service
  • Patients who are seeking assistance with smoking cessation
  • Patients affected by ‘natural disaster’
  • Patients accessing specific MBS items for blood borne viruses, sexual or reproductive health consultations, Pregnancy counselling services, mental health planning and treatment services and eating disorder planning and treatment services
  • Patients of medical practitioners at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service
  • People isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order
However, if you do not meet all the criteria above, we recognise the urgent nature of healthcare after hours and will pay the Medical Practitioner on your behalf for your first consultation with subsequent consultations incurring private fees.