Medicare Bulk Billing

Australia’s largest bulk-billed after-hours doctor service

Speak to a licensed Australian doctor in minutes or request a home visit.
Free with your Medicare card.

Prescriptions • Medical Certificates • Referrals

Request Home Visit
Book Telehealth
Aged Care

Trusted by Australians across 10M+ consultations • Over 350 licensed Australian doctors

Doctors can help with:

Get medical advice, prescriptions, referrals and medical certificates for a wide range of everyday health concerns.

Cold & Flu

Headaches

Sore Throat

UTI Symptoms

Skin Conditions

Mental Health

Pain & Injuries

Children’s Health

And more +

How it works

1

Request a consultation

Choose telehealth or a home visit and answer a few questions. No appointment needed.

2

Speak with a doctor

An Australian-licensed doctor will call you, usually within minutes, or visit your home where available.

3

Get the care you need

Receive scripts, referrals or certificates straight to your phone and 100% bulk billed through Medicare.

Operating Hours

Mon – Fri

Before 8am & after 6pm

Saturdays

Before 8am & after 12pm

Sundays & Public Holidays

Sundays &
Public Holidays

All day — 24 hours

Frequently asked questions

Is 13SICK really free?

Yes. Eligible patients with a Medicare card can access bulk-billed telehealth consultations and home visits at no cost.

Most telehealth patients are connected with a doctor within 15 minutes, although wait times can vary depending on demand and availability.

Our doctors can help with a wide range of everyday health concerns including cold and flu symptoms, headaches, sore throats, skin conditions, mental health concerns, pain and injuries, children’s health and more.
Yes. During your consultation, doctors can provide prescriptions, referrals and medical certificates where clinically appropriate. Prescriptions are sent directly to your phone and can be filled at any pharmacy. Referral forms and imaging requests can be taken to the provider of your choice.

Yes. 13SICK consultations are provided by AHPRA-registered doctors, including GP Fellows and doctors working within approved placements to deliver after-hours care under Australian Department of Health requirements. All doctors are registered to practise in Australia and work within Australia’s healthcare system.

No appointment is required. Simply request a consultation online and a doctor will contact you as soon as possible.
Yes. Home visits are available in many locations across Australia during after-hours periods.
Home visit availability depends on your location, the time of day and doctor availability. Once your request is received, our team will assess availability and reserve a doctor where appropriate. If a home visit isn’t available, our support team will contact you to discuss alternative care options.
Home visit doctors can help with many common after-hours medical concerns, including cold and flu symptoms, infections, children’s illnesses, minor injuries, skin conditions and other everyday health issues. Because the doctor sees you in person, they can also perform a physical assessment and provide care that may not be suitable through telehealth alone. If a higher level of care is required, the doctor can advise on the most appropriate next step.
Yes. 13SICK provides after-hours care when your regular GP is closed or unavailable. Our doctors can help with many urgent, non-emergency health concerns and may provide prescriptions, referrals and medical certificates where appropriate. If ongoing care, routine health management or follow-up investigations are needed, your doctor may recommend seeing your regular GP when they become available.

13SICK provides after-hours care when many regular GP clinics are closed. Services are generally available:

  • Monday to Friday: Before 8:00am and after 6:00pm
  • Saturday: Before 8:00am and after 12:00pm
  • Sunday and public holidays: 24 hours

Availability may vary depending on your location and doctor availability at the time of your request.

See more
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