Need to contact us?
Patient bookings
To request a booking for an after hours doctor home visit, call 13SICK (that's 13 7425).
Our call centre is open from 6pm weekdays, 12 noon Saturday, all day Sunday and public holidays. Our Doctors are on the road from 6pm weekdays, 12 noon Saturday, all day Sunday and public holidays.
General enquiries
For general enquiries, please contact National Home Doctor Service in your state or email us at info@homedoctor.com.au
New South Wales
Phone: 02 9424 7997
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Victoria
Phone: 03 9429 5677
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Brisbane
Phone: 07 3831 9999
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Gold Coast
Phone: 07 5531 1224
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Adelaide
Phone: 08 8130 3324
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Canberra
Phone: 02 6126 5306
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Perth
Phone: 08 6220 7100 |
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After Hours Plus
For all queries regarding After Hours Plus, including changes or updates to member details (including payments) please email the After Hours Plus customer service team, or call them on 13SICK (that's 13 7425) during business hours, Mon-Fri.
Feedback
At 13SICK we strive to provide patients and GPs with the very best after hours medical care. We have systems in place to ensure that any concerns, suggestions or complaints are given serious and prompt attention. Patients are encouraged to provide feedback via email to feedback@homedoctor.com.au or in writing to:
The Medical Director
13SICK, National Home Doctor Service
Level 4, 29-57 Christie St
St Leonards NSW