Over 10,000,000 consults and over 4000 subscribed GP clinics
Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.
Telehealth Canberra-wide has become a helpful service that has made care more accessible. In Australia’s capital, more residents are turning to online health consultations to access quality healthcare without having to travel.
With the increasing demand for after hours care and the convenience of receiving medical advice at home, it’s no wonder telehealth healthcare is gaining popularity. What’s even better is that when setting a telehealth GP appointment with your regular Doctor isn’t possible, you’re not out of options – you can turn to 13SICK.
We understand the urgency of after hours healthcare, offering over 30 years of experience in remote consultations and home visits. You can count on our network of Doctors who prioritise your comfort and safety, making healthcare accessible when it’s needed most.
When healthcare practitioners are registered and licenced with relevant Australian bodies, it means they adhere to local regulations and standards. Licensing is proof that the professionals you interact with are accountable and trained to provide quality telehealth consultation for families specific to the Australian healthcare system.
Look for platforms that facilitate medical care outside office hours, which is particularly beneficial for those sudden health issues that need quick attention. This flexibility greatly enhances access to healthcare, ensuring that pressing medical concerns are addressed promptly even late at night or during weekends.
Bulk billing allows eligible patients to access telehealth medical services without any out-of-pocket expenses. So, for those with Medicare, it’s important to turn to the bulk billing telehealth Canberra has to offer.
If you’re looking for ‘Medicare telehealth’, turn to 13SICK, where our bulk billing acts as your full payment if you have a Medicare or Gold DVA card. This way, you won’t have to pay upfront for consultations, which can be a significant relief, especially when unexpected health issues arise.
When it’s time to make a booking request for telehealth Canberra Doctors offer, you can expect a smooth process when you choose us.
At 13SICK, you can kick off the process by selecting your medical concern from a list of categories on our online form. Then you can verify your Medicare details to send a real-time request to consult with a Doctor.
Once your request is submitted, you’ll receive a prompt message with the estimated wait time for your session. Your choice of consultation can be via phone call, text chat or video call, based on what suits you best. Accessing telehealth online is that easy when you turn to 13SICK.
Before your consultation, confirm the platform works smoothly on your chosen device.
If you’ve opted for a video call, you should find a quiet environment with a stable internet connection to prevent any disruptions. Also, make sure that your camera, microphone and speakers function properly so that you won’t experience any hiccups once your online Doctor consultation starts.
Compile relevant medical records, including past diagnoses, medications and treatment histories, to provide a comprehensive overview of your health to the healthcare professional. Jot down any specific questions or concerns you intend to discuss to make sure that you cover everything.
When traditional GP clinics close, 13SICK ensures patient care continues by operating Monday to Friday before 8.00 a.m. and after 6.00 p.m. and on Saturdays before 8.00 a.m. and after 12.00 p.m. The service also runs 24 hours a day on Sundays and public holidays.
At 13SICK, both after hours Doctor home visits and telehealth Canberra patients can trust are conducted by our esteemed network of Doctors, who are all registered with the Australian Health Practitioner Regulation Agency (AHPRA). These medical professionals adhere to stringent Australian healthcare standards, providing dependable and high-quality service.
There’s no need to set an appointment days in advance when you choose 13SICK. Simply send a request right when you need our services. Our system simplifies the process for patients who may need immediate medical attention, allowing for a swift connection to healthcare professionals when it’s crucial.
By removing the hurdles of scheduling and waiting for appointments, we grant patients the ability to promptly address health concerns with straightforward and urgent healthcare access.
Yes, telehealth services in Canberra are available for urgent after hours care.
13SICK focuses on urgent after hours needs, offering timely medical advice right from the comfort of your home. This removes the need for inconvenient travel to a clinic or hospital, and you won’t have to wait for traditional clinics to open.
To access telehealth Canberra Doctors offer through 13SICK, all you’ll need is a device with internet, such as a smartphone, tablet or computer. If you opt for a call, your device must have a microphone. Those who are consulting via video call will need to have a device with a camera as well.
In some cases, you may want to switch from an online telehealth appointment to a home visit. At 13SICK, we offer both telehealth and home visit services in Canberra. Call us at 13 7425 so that we can discuss your situation.
If your situation has worsened, consider calling a hospital or an ambulance immediately. After all, our services aren’t a replacement for emergency after hours care Canberra residents may need.
13SICK harnesses the power of innovative technology to deliver high-quality after hours healthcare.
With over 30 years of excellence in providing urgent medical care, we pride ourselves on being Australia’s largest network of after hours Doctors.
Our team of experienced medical professionals is available to treat acute illnesses and injuries at your home. If they deem it necessary, your 13SICK Doctor can even issue medical certificates, give Carer’s certificates, make referrals and provide telehealth prescriptions when your regular GP is closed.
Leveraging advanced tech, we connect patients with qualified Doctors, continually expanding our reach to serve more communities. Request a consultation with us now to access telehealth Canberra patients like you can rely on.
Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).
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