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Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

How To Use Telehealth Online For Prescriptions And Referrals

Telehealth online is reshaping how we access healthcare, especially for those who need after hours medical care for sudden, non-life-threatening surprises. Why wait until morning when you can receive medical advice, prescriptions and referrals at the click of a button by requesting a booking for an online telehealth appointment?

With 13SICK, Australia’s largest and most trusted network of after hours licenced telehealth Doctors, a tailored healthcare solution is yours without the hassle of a clinic visit. 

Determine if telehealth online services are what you need.

Telehealth offers numerous solutions.

Telehealth online services are online medical consultation sessions carried out by licenced Doctors in our network, covering a wide spectrum of urgent but non-emergency medical needs. It may result in online prescriptions Australia-wide or specialist referrals – but only depending on your 13SICK Doctor’s discretion.

When your GP is closed but you need urgent healthcare online, these virtual Doctor appointments allow you to address pressing health concerns from home or anywhere you have an internet connection. Quick Doctor consultations online can help patients secure healthcare support without the need for lengthy waiting times or unnecessary travel.

After hours telehealth online sessions are designed to save you time and effort. Telehealth WA-wide or Australia-wide means you can get professional medical advice straight to you. These virtual healthcare solutions are ideal for elderly or very young patients who may have mobility or comfort issues in a busy emergency room, for instance.

Request a telehealth consultation through 13SICK.

If you’d like to request a consultation for a Medicare-covered telehealth session, you can easily do so through 13SICK. Book a telehealth online session here on our site or give us a call at 13 7425. Our user-friendly platform is designed for access to urgent medical care without any hassle.

Select your symptoms.

Start by selecting your symptoms from the provided categories and adding important details about your condition; this can cover a wide range, from musculoskeletal issues to sexual or mental health concerns and more. When prompted, provide more details about the symptoms and their duration.

Plus, to avail yourself of bulk billing telehealth online sessions, you can verify your identity using your Medicare or Gold DVA card, so make sure to have it on hand when requesting a booking.

Get an estimated wait time.

Once verified, you’ll receive an estimated wait time, so you’ll know when to expect a call from a Doctor. During your designated time slot for Queensland telehealth – or anywhere with an internet connection – you’ll be connected to a licenced Australian Doctor who’s ready to offer professional medical advice tailored to your needs.

Potentially obtain a prescription or referrals for specialists, if deemed necessary by your 13SICK Doctor.

Before your session, have some essentials ready, such as your Medicare card and a list of symptoms. Preparing in advance with a list of symptoms and questions can help ensure your consultation is productive and that the Doctor can address all of your concerns efficiently.

After your telehealth online consultation, you may receive ePrescriptions and referrals to specialists directly online. This means that from the comfort of your home, you can access the necessary medical documentation without needing to visit a Doctor’s office physically.

That said, please note that the ability to issue telehealth prescriptions or referrals is up to the Doctor’s discretion, based on the consultation’s outcome.

In emergencies or if the patient’s condition is progressively worsening, please call local emergency services via triple zero (000).

Frequently Asked Questions (FAQ)

13SICK’s telehealth services provide a seamless and secure way to connect with licenced Australian Doctors. You’ll start by selecting your symptoms, followed by verifying your Medicare details. Our user-friendly telehealth online service is designed to prioritise your convenience while maintaining a high standard of care, focusing on urgent health needs that don’t require a physical Doctor’s visit.

Yes, telehealth Melbourne-wide or in various locations across the country can help address certain medical needs of children – such as minor illnesses, skin rashes or follow-up consultations that don’t require immediate physical evaluation.

However, while telehealth sessions or remote GP services are a valuable resource, they should not replace emergency services for life-threatening situations.

Telehealth is broadly accessible and designed to cater to patients of all ages, including both children and elderly individuals. While there is no strict age limit, it’s sensible for minors to have a parent or guardian present during the consultation.

At-home healthcare when it matters most

13SICK ensures you never have to compromise on immediate healthcare needs after hours. For over 30 years, we’ve provided exceptional healthcare services in the comfort of your home and aged care facilities, making us Australia’s largest and most trusted network of after hours Doctors.

The quality of our medical care and the level of service we deliver to patients are of the utmost importance to us – and with services across Australian capital cities, we are constantly working to further expand our network and service delivery areas. 

Experience the convenience and reliability of 13SICK’s services, where your family’s health is always our top priority. Book your telehealth appointment today!

Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after-hours medical attention. In case of an emergency, please call triple zero (000).