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Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

How To Access Queensland Telehealth Services Easily

In today’s fast-paced world, Queensland telehealth services empower you to access healthcare after hours when health concerns pop up without warning.

Imagine being able to consult with a trusted Doctor without the hassle of late-night ER visits or lengthy waits. That’s what 13SICK is offering through our telehealth services – reliable after hours medical care that ensures your family receives immediate attention for non-life-threatening conditions.

13SICK has over 30 years of experience in delivering quality healthcare during after hours, continuously expanding our reach across Australia.

Here is how you can access our urgent telehealth care services without any hassle.

Decide first if telehealth is the right option for your situation.

If you have ever had to seek medical attention outside of regular clinic hours, you might have felt intimidated by factors like needed transportation or the costly impact of emergency services on your finances. In some cases, you find yourself needing urgent medical attention, but the condition doesn’t warrant an emergency room visit.

That’s where a virtual medical consultation or online GP services can help. These after hours services are designed for non-life-threatening conditions that don’t need immediate, face-to-face attention. If you’re dealing with a sudden flu or needing a refill for your prescription, for example, then virtual care Queensland-wide is a suitable fit for your situation.

That being said, while a telehealth appointment can cover urgent health concerns, it isn’t the recommended action for life-threatening emergencies. Call triple zero (000) or visit the nearest hospital in such cases of emergency.

Send a request for a telehealth consultation.

To request a Queensland telehealth session through 13SICK, go to our online Doctor consultation form and select the category that aligns with your symptoms. This step is important for updating your Doctor about your health concerns.

For instance, if you’re experiencing respiratory issues, skin conditions or gastrointestinal problems, correctly categorising your symptoms will help make the consultation smoother. The next step is providing your Medicare or Gold DVA card details if you’re a cardholder. You will then be able to confirm your eligibility for bulk-billed services.

Set up your devices and your space for the session.

For your Queensland telehealth appointments to go smoothly, make sure you have a reliable device and internet connection. A smartphone, tablet or computer with stable broadband or strong Wi-Fi can help avoid interruptions. Keep your device charged and close any apps you’re not using to keep everything running well.

For a smoother telehealth consultation, test your camera and microphone beforehand to make sure they work. Take a few minutes to familiarise yourself with the service’s Medicare telehealth platform so you’re not scrambling at the last minute. Being prepared helps create a seamless and stress-free telehealth experience.

Prepare for your consultation.

To help your Doctor better understand your situation, explain when your symptoms first appeared, how long they have lasted and how severe they are. Be sure to mention any relevant medical history, like chronic conditions, allergies or current medications, so your Doctor has a full picture of your health.

For conditions with visible symptoms, your Doctor may ask you to show them specific affected areas, such as a rash or a cut. This visual input can be incredibly helpful for a more accurate assessment and helps ensure you receive appropriate advice and treatment during your online GP consultation.

Your Doctor may issue ePrescriptions, Carer’s certificates ormedical certificates if needed at the end of your Queensland telehealth services

Additionally, the Doctor may also provide referrals for specialists or require further tests as necessary, ensuring you receive well-rounded care.

Frequently Asked Questions (FAQ)

At 13SICK, we prioritise your privacy and confidentiality during telehealth sessions.

With your consent, a detailed medical report will be shared securely and directly with your regular GP after your Queensland telehealth session. Overall, your medical consultation remains private between yourself and your telehealth Doctor to uphold strict confidentiality standards.

13SICK offers telehealth bulk billing for patients with eligible Medicare or Gold DVA cards, making our service one of the most convenient Queensland telemedicine options. This means you could receive urgent after hours care through an online telehealth appointment without out-of-pocket costs.

Telehealth services offer a safe, reliable platform for non-emergent urgent medical concerns like minor infections, sudden illnesses and urgent prescription needs after hours.

Queensland telehealth online services also have licenced Doctors available to provide timely medical advice and tailored treatment plans outside of your GP’s typical clinic hours.

Access medical care when it matters most through 13SICK

Healthcare emergencies don’t wait for business hours. With 13SICK, you have access to Australia’s largest network of after hours Doctors and online healthcare services, ensuring swift medical care at your doorstep.

13SICK offers the flexibility of home telehealth consultations over the phone or via video calls, providing a convenient alternative to in-person visits. Our innovative technology connects you to licenced Australian Doctors who have experience providing medical advice and guidance to a wide range of medical concerns.

13SICK provides quality medical care through convenient and reliable after hours telehealth services. Request a telehealth appointment today.

Disclaimer: 13SICK cannot guarantee a script, a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).