fbpx
Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

How to Get Telehealth Prescriptions for Common Health Issues

Telehealth prescriptions offer convenience by allowing patients to obtain necessary medications without stepping into a hospital or clinic. This flexibility can help those with minor health concerns after hours, which is why we at 13SICK are here to outline the process. 

Enquire about the common health issues covered by your telehealth consultation service.

If you’re suffering from an infection, allergy or mild pain, the good news is that it can generally be addressed through remote telehealth consultations. The Doctor will assess your condition and prescribe treatment plans and medications if necessary.

For more serious conditions, telehealth AU services will typically provide referrals to specialists if needed and send detailed reports to your GP with your consent for continued care.

13SICK provides clinical excellence and patient service.

The telehealth services provided by 13SICK offer dedicated care for non-life-threatening, acute or episodic illnesses and injuries that need to be addressed promptly.

If you want to learn more about what health issues you can address through 13SICK, our online booking request form lists a variety of medical concerns handled by their network of Doctors. For further assistance, you can also contact us directly at 13 7425.

Request a telehealth consultation and prepare for your session.

Many Medicare telehealth options offer the time flexibility that aligns with your busy schedule and the type of healthcare professional suited for your needs. With this, proper preparation for these digital health consultations can significantly enhance their effectiveness. Having all relevant documents and information ready to share with your healthcare provider ensures that nothing important is overlooked. 

Start by listing your current medications, known allergies and a short summary of your symptoms. Also, be sure to compile any recent medical test results or records if you’ve undergone procedures lately, as these can be critical for providing context to the Doctor and their assessment for any possible telehealth prescriptions.

13SICK simplifies the process through a user-friendly platform.

To begin, you’ll simply have to choose your symptoms from available categories and provide any pertinent details, such as severity and timeframe. After that, confirming your bulk billing telehealth eligibility is the next hassle-free step, as you won’t need a credit card if you’re a Medicare cardholder. Post-confirmation, you’ll then receive an estimated wait time for your consultation.

At the end of this simple process, patients are connected with licenced Australian Doctors who are ready to provide online urgent medical care through telehealth services.

Consult with your telehealth Doctor and receive your eScript if needed. 

During your 13SICK consultation, the Doctor will evaluate your symptoms and medical history. This assessment ensures that they can recommend a suitable treatment for your condition. If medication is necessary, the Doctor may issue electronic telehealth prescriptions, also called ePrescriptions or eScript. Then, you can use it at the nearest pharmacy to get the medications you need.

Now that you know more about telehealth services, simply keep in mind that they shouldn’t replace immediate emergency care when needed. Telehealth online is designed to assist with non-life-threatening situations where immediate physical presence and intervention aren’t critical. 

In urgent situations that pose a risk to life, go directly to a hospital or contact emergency services by calling triple zero (000).

Frequently Asked Questions (FAQ)

Location-based restrictions can impact telehealth prescriptions. For example, in New South Wales, there are limitations on controlled substances like potent pain relievers, stimulants and sleep aids to prevent misuse. Always double-check with a 13SICK Doctor to see if your medication falls under any restrictions.

Additionally, a Doctor may decide against issuing a telehealth script if they feel a remote assessment isn’t adequate for prescribing a specific drug. This ensures patient safety and appropriate medical evaluation, especially for complex treatments requiring more detailed examinations.

Yes, most Australian pharmacies accept telehealth prescriptions. 

These eScripts meet all legal criteria and maintain standards on par with traditional paper prescriptions. Nonetheless, variations in state regulations may affect certain ePrescriptions’ validity, so it’s pertinent that you verify this during your Doctor’s consultation.

Typically, you can expect to receive telehealth prescriptions shortly after the consultation. For any questions or concerns, don’t hesitate to reach out to us by calling 13SICK (or 13 7425).

Receive reliable after hours healthcare without the long wait

Access to telehealth Medicare services after hours is essential. With this, 13SICK connects patients with experienced Doctors who provide quality in-home consultations when GP clinics are typically closed.

Our seamless process ensures that you receive great care at your convenience, even without lengthy lines or emergency room visits. Utilising cutting-edge technology, 13SICK facilitates a smooth booking request experience and offers peace of mind for those in need of medical care. 

Quality, reliability and convenience are at the core of our telemedicine for after hours care. Request an online consultation or even a home visit if you’re within our coverage.

Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).