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Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

Do Telehealth Appointments Give Quality Care Like In-Person Visits?

Telehealth appointments are changing how people approach healthcare, offering care that’s as reliable as in-person visits. Instead of needing to travel or wait in a clinic, patients can consult with experienced Doctors from the comfort of their own homes.

For Australians, 13SICK makes after hours medical care more accessible. Our home visits and telehealth services bridge the gap when general practitioners (GPs) are unavailable, ensuring quality care is always within reach. Whether addressing urgent issues or managing ongoing health needs, telehealth provides a practical solution that prioritises convenience, security and professional attention.

Telehealth appointments provide quality medical care comparable to in-person visits.

Licenced and experienced Doctors conduct these virtual sessions, adhering to the same rigorous standards as traditional clinics. Whether you need a telehealth consultation for urgent health concerns or an online Doctor appointment for routine care, these services ensure quality healthcare is accessible wherever you are.

At 13SICK, we provide after hours telehealth care in Australia. Our trusted network of professionals is available when immediate care is needed. By offering support beyond standard clinic hours, including options like an instant consult for timely advice, we provide accessible medical care for patients through telehealth sessions and home visits. 

Telehealth appointments are convenient.

Telehealth appointments offer a convenient way to consult healthcare professionals from home, whether you need telemedicine for kids or a general consultation. This service is especially helpful for those with mobility challenges or busy schedules. You can receive professional medical advice without the need to travel or arrange childcare, making healthcare more accessible.

Using telehealth removes barriers like transportation and waiting rooms. Telehealth for families, for example, ensures that everyone can access care regardless of their age or condition. With a smartphone or computer, you can get medical guidance anywhere, reducing the stress and exposure to illnesses often found in waiting areas.

For residents in specific regions, services like Queensland telehealth make care even more accessible. Telehealth also provides timely attention – if a health issue arises at night, virtual medical consultation ensures you don’t have to wait in discomfort. However, for emergencies requiring immediate intervention, always dial triple zero (000).

Telehealth appointments are not just for minor or non-urgent medical concerns.

Telehealth isn’t limited to minor issues; it effectively manages various health conditions, including chronic illnesses and acute symptoms requiring prompt attention. For situations that can’t wait, urgent telemedicine care ensures timely medical support from experienced Doctors.

Doctors conducting telehealth consultations can provide prescriptions, referrals and medical advice as they would in a clinic. For patients in specific locations, such as those needing a telehealth appointment Perth residents can rely on, this service offers a practical and easy solution.

Whether you’re caring for a child or an elderly person, you can take advantage of telehealth for elderly people and children to access care from home. Health experts can assess your condition thoroughly and, if needed, prescribe medication or recommend further tests. If an in-person follow-up is necessary, they can guide you on the next steps, ensuring continuous care.

Using telehealth as a first step for health concerns saves time and provides the care you need. With trained Doctors handling consultations, you can trust that your health is in capable hands, whether you need a remote healthcare consultation or more detailed care.

Telehealth appointments are private and secure.

Your privacy is our priority during telehealth consultations. Whether you’re accessing home care medical services or an online Doctor consultation, we use platforms with encryption technology to protect your conversations and medical details from unauthorised access. This ensures your health information is as secure as it would be in a traditional in-person visit.

Telehealth services follow strict medical privacy laws, ensuring your data is handled with care and confidentiality. Many patients also benefit from Medicare telehealth bulk billing services, which provide accessible and affordable care without compromising on privacy or quality.

This secure approach makes telehealth a trusted option for your healthcare needs. You can confidently share your health concerns, knowing your data is protected. Telehealth appointments offer both convenience and the assurance of privacy alongside quality healthcare.

There are benefits unique to telehealth appointments.

Telehealth offers several advantages that make accessing healthcare more convenient:

  • Time-saving convenience. With telehealth online, you can connect with a Doctor from home, eliminating travel and waiting room time.
  • Reduced exposure to illnesses. Avoid crowded clinics, especially during flu seasons or pandemics, by consulting remotely.
  • Access to remote areas. Telehealth bridges the gap for those in rural regions, providing quality care without the need for long-distance travel.


These benefits make telehealth a practical choice for many patients, including family health emergencies.

Frequently Asked Questions (FAQ)

A telehealth appointment is a medical consultation conducted remotely via video calls, phone calls or online messaging. This allows you to receive professional care and advice from home, making healthcare more accessible and convenient.

Telehealth can effectively address various medical issues, including common illnesses like colds, flu and allergies, as well as chronic conditions such as diabetes and high blood pressure. If you’re searching for terms like ‘telehealth QLD’, you’ll find flexible options for urgent and routine healthcare needs. It’s also suitable for mental health support, prescription refills and follow-up care.

Yes, telehealth consultations are available for all family members, including young children and elderly people. Each person can request a consultation to address their specific health needs, making telehealth a convenient option for households with diverse medical concerns.

Reliable care, anytime you need it

At 13SICK, we prioritise convenience and quality in after hours healthcare. For over 30 years, we’ve been Australia’s largest network of home-visit Doctors, providing prompt medical attention when regular clinics are closed. Consider telehealth AU services for a dependable way to access after hours medical care, ensuring you get support when it matters most.

Our advanced technology ensures you receive timely care, supporting your family GP by maintaining consistent, high-quality service. When urgent needs arise outside standard hours, we’re here to deliver clinical excellence through our comprehensive telehealth options.

Our commitment is to make healthcare accessible and dependable for every household, every time. Request a Telehealth Consultation now to experience our reliable care.

Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after-hours medical attention. In case of an emergency, please call triple zero (000).