Over 10,000,000 consults and over 4000 subscribed GP clinics
Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.
Telehealth AU patients can turn to is changing the way Australians access healthcare, especially after hours, by making trusted medical support accessible and less stressful.
With 13SICK, you can connect with a licensed Australian Doctor right from your couch, bypassing the long waits and hassle of traditional clinics. Whether it’s addressing a sudden fever or a late-night injury, our after hours telehealth services help ensure you receive quality care when you need it most.
Here are five ways we help make quality care easy to access after hours across Australia:
We are Australia’s largest and most trusted after hours Doctor network. For over 30 years, our commitment to after hours urgent medical care has allowed many Australians to skip the worry about health concerns when traditional clinics close their doors. By supporting GPs, we fill the crucial gap in accessibility, ensuring that people can address sudden health issues without delay.
By offering telehealth AU-based patients can easily access, we can remotely help those facing unexpected illnesses at night when it’s all too easy to feel isolated and anxious about where to turn for help.
On top of telehealth services, we also currently offer home visits across Australian capital cities and are constantly expanding our network and service delivery areas.
With the ability to reach qualified Doctors without having to make a telehealth appointment in advance, peace of mind is just a few clicks away with 13SICK.
In urgent situations where traditional healthcare options might delay needed assistance, our telehealth AU service means you can connect with a Doctor without the usual wait – be it late at night, during the weekend or even on a public holiday.
Accessing telehealth online is valuable for those who need immediate medical advice and can’t wait until the next available appointment or regular clinic hours.
Requesting a telehealth Doctor consultation or Doctor home visit is easy and can be done in real time. Simply follow these steps:
Receive prescriptions and referrals. If necessary, your Doctor will provide ePrescriptions, urgent referrals, Carer’s certificates or medical certificates, so you don’t have to step out of your home.
13SICK is renowned for providing bulk billing telehealth AU-wide under Australia’s Medicare program.
For patients with a Medicare or Gold DVA card, after hours telehealth consultations may be accessed without direct out-of-pocket expenses. When subsidy requirements are met, this can help ease the financial burden of unexpected medical care.
13SICK works to make these services more accessible by handling claims directly with Medicare, generally accepting the Medicare benefit as compensation for the consultation.
If you consent to your consultation notes being sent to your GP, 13SICK sends a medical report after each telehealth Dr appointment directly to your regular GP.
This ensures that your GP remains well-informed of your recent consultation and any treatment plans discussed with your telehealth Doctor. With this system, you can rest assured that your health records at your GP are up-to-date, allowing for adjustments to your treatment plan as necessary based on recent telehealth interactions with your after hours Doctor.
Our platform ensures that regardless of your tech skills, connecting with telehealth AU Doctors is straightforward.
With the 13SICK telehealth service, patients can use their smartphones for seamless communication with healthcare professionals, either through video calls, phone calls or text chat. This system is thoughtfully crafted to make healthcare accessible to everyone, even those who might not be tech-savvy. Reaching a Doctor for your telehealth appointments has never been this straightforward.
Telehealth AU services can help address non-life-threatening medical concerns; this includes infections, fevers, neck and back pain, minor injuries, skin conditions, mental health concerns and gastrointestinal complaints. If you’re uncertain about whether your symptoms can be addressed through a virtual platform, simply reach out to 13SICK for guidance tailored to your specific situation.
For emergencies, like experiencing acute chest pain or difficulty breathing, it’s crucial to contact emergency services by dialling 000 immediately.
Yes, a detailed medical summary is quickly sent to your GP following a consultation with 13SICK.
If you’ve had your telehealth appointment today with your GP after hours, for example, your regular healthcare provider will be informed afterwards of when you were seen and the treatment plans our Doctors recommended during the session, if any.
Keeping your regular Doctor in the loop means any follow-up appointments will be aligned with what has already been addressed, preventing inconsistencies with your treatment.
Patient privacy and data security are top priorities in telehealth AU services with 13SICK. Every telehealth session is conducted using secure platforms that comply with Australian privacy laws, safeguarding all patient information.
You can feel reassured knowing your personal health information is treated with the utmost confidentiality, whether during the session or in post-consultation records.
13SICK seamlessly connects you to an after hours urgent Doctor through our advanced telehealth platform.
With a few clicks, you can access urgent after hours medical care for acute illnesses and injuries without the need to leave your home. Our telehealth services are tailored to fit your lifestyle, ensuring that dependable, quality healthcare at home is always within reach. Our innovative use of technology enhances the accessibility and efficiency of our service, providing peace of mind when you need it most.
Experience the comfort of expert care and request a consultation with 13SICK today.
Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
This service is for urgent after-hours medical attention. In case of an emergency, please call triple zero (000).
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