Over 10,000,000 consults and over 4000 subscribed GP clinics
Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.
Telehealth Dr appointment options have transformed how we access urgent medical care, especially when time is not on our side.
Imagine dealing with a sudden health issue late in the evening; the likelihood of finding immediate care can be slim. This is where telehealth services can help greatly, offering a practical alternative to in-person visits that can connect you with a Doctor from the comfort of your home.
At 13SICK, you can quickly book a telehealth consultation and have peace of mind knowing that quality medical care is just a few clicks away. With years of experience under our belt, 13SICK is providing top-notch after hours care across the country.
Here is how you can easily request a telehealth Dr appointment with one of our Doctors.
At 13SICK, requesting an after hours telehealth session, home visit or aged care service is simple.
First, select a category that best fits your condition. Whether you’re dealing with respiratory issues, mental health concerns, musculoskeletal problems or women’s health, each category is designed to adDress key areas of health concern effectively.
After selecting the category, provide us with more details about your situation. This includes sharing information about how long you’ve been experiencing these symptoms, whether they are mild or severe and any other significant health changes.
By providing these details, you help your Doctor better understand your condition going into your Medicare telehealth consultation and better identify the type of medical guidance that you need.
Verifying your request using a Medicare or Gold DVA card is important for confirming your eligibility for Medicare bulk billing.
With these cards, there’s no need for a credit card during booking since your insurance will handle information verification. This benefit allows for a smoother, more seamless booking process, removing the worry of additional, unexpected charges.
After you submit your request in real time, you will receive an estimate of when your consultation will begin. Most patients will be seen within a few hours of confirmation. However, factors such as seasonal demand or special circumstances might affect this estimate, so it may be necessary to be patient during peak times.
It’s also important to understand the scope of 13SICK services.
A telehealth Dr appointment is not a substitute for emergency services. That means your telehealth online GP appointment is specifically designed to adDress urgent but non-critical medical issues that can be managed safely at home until an in-person consultation or hospital visit.
During your telehealth session, your 13SICK Doctor will provide a thorough evaluation of your medical concern. If you consent to your consultation notes being sent to your GP, we’ll send them a detailed report after the session. This approach ensures seamless continuity of care even after your telehealth GP appointment is done.
All 13SICK Doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring they meet the high standards set by the Medical Board of Australia. This means your online medical consultation is up to the level of professionalism and reliability you can expect from an in-person visit, even as an after hours telehealth Doctor service.
It’s important to have specific information ready before your telehealth Dr appointment or session. Having your full name, date of birth and Medicare number ready ensures there are no delays in confirming your information during an online telehealth appointment.
Additionally, a description of your illness and a list of any medications you currently take help the Doctor quickly understand your medical history and current situation. By preparing this information in advance, you’ll help ensure a smooth and efficient telehealth video consultation.
13SICK provides bulk-billed telehealth services nationwide, as well as after hours home visits for select locations. You may also reach out to us at 13 7425 for general information about our services and coverage.
Yes, you can. 13SICK’s platform is designed to connect patients to a virtual Doctor appointment efficiently and is accessible from computers, tablets or mobile phones. With our user-friendly software, you can easily access telehealth for home care without jumping through hoops for a telehealth Dr appointment, regardless of your preferred device.
Please get in touch with us for more information if you are having trouble connecting with our telehealth services.
With over 30 years of experience, our goal is to deliver exceptional healthcare directly to your home, ensuring you can connect with a qualified Doctor promptly using our latest technology.
At 13SICK, we focus on treating acute illnesses and injuries when your regular GP isn’t available, providing peace of mind with our network of trusted after hours Doctors. Our services are available in Australian capital cities, and we’re continually expanding to serve more households in need.
Trust 13SICK to keep your family’s health a priority with our easy, efficient services, from telehealth prescriptions to home visits, that eliminate time-consuming trips to the emergency department. Request for a telehealth consultation today.
Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).
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