Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

3 Important Reasons To Schedule A Telehealth GP Appointment

Telehealth GP appointment options have transformed how we access healthcare; these convenient telehealth services allow you to connect with a Doctor via phone or video call for advice on mild symptoms, after hours care or management of acute conditions. 

At 13SICK, we elevate after hours medical care by connecting you with our vast network of experienced Doctors. With over 30 years of experience, we deliver reliable after hours telehealth and home visit services, ensuring Australian families have access to quality care when they need it.

Here are some reasons why you might request a telehealth consultation.

You need medical advice for mild symptoms.

Telehealth can be helpful for common illnesses.

Many people often worry that their health concerns aren’t worth a full clinic visit – or even a GP home visit – and a video GP consultation can help bridge that gap. For mild to moderate symptoms, a telehealth GP appointment can be a real asset.

Instead of braving the cold outdoors or waiting around in a Doctor’s clinic, you can make a booking request for a telehealth GP appointment and have a professional at your service virtually. Telehealth provides a comfortable middle ground where you can still get accurate medical insight.

Get increased access to urgent, non-critical care after hours.

We provide treatment for acute, episodic illness and injury.

Getting GP after hours access is often a challenge, especially when the need for medical attention does not align with your usual Doctor’s regular clinic hours.

13SICK addresses this gap by providing urgent medical care for acute illnesses and injuries, whether it is a fever that spikes suddenly or a minor injury that just can’t wait, right at home.

Managing healthcare needs for children and older adults especially can be stressful. Young children can fall ill unexpectedly, and travelling to clinics can add additional stress. Similarly, elderly family members may face mobility challenges, making a trip to the Doctor difficult.

With 13SICK, the convenience of having a Doctor come to your home or meet with you online can ease these burdens.

It is a convenient option for seeking medical guidance.

When you’re feeling under the weather or simply juggling a packed schedule, the convenience of accessing a telehealth Doctor with a tap of a button is unbeatable.

The availability of licenced Doctors during after hours telehealth service means you never have to go without support, whether it’s the middle of a weeknight or Saturday morning. A telehealth GP appointment saves you the hassle of travel, too.

You’re looking for after hours medical assistance.

A telehealth GP appointment can be essential when typical clinics turn away their lights for the day. 

At 13SICK, our Doctors are on hand during the weekdays from 6.00 p.m. to 8.00 a.m. the next day. During the weekends, you can request a telehealth consultation from 12.00 p.m. on Saturdays until 8.00 a.m. on Mondays. Plus, if you want to request a consultation for a telehealth appointment today, 13SICK makes the process simple and convenient.

After hours telehealth is especially helpful for families, shift workers and those with non-traditional schedules.

Parents can avoid the stress and strain of waiting for morning hours by addressing health concerns promptly through Medicare telehealth for children. For conditions that telehealth might not fully address, 13SICK extends our service through after hours home visits, available in Australian capital cities and select locations – and the expansion is ongoing.

You need to get a prescription or medical certificate.

During a telehealth online session, it’s possible to get an ePrescription straight from your attending Doctor if it’s needed for your condition. That said, 13SICK cannot guarantee a script, a medical certificate, Carer’s certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

Your prescription can be sent directly to a pharmacy that you choose, which streamlines the entire process and ensures that you can pick up your medication as soon as possible.

This service eliminates the need to visit a clinic for non-complex medication needs.

For minor ailments, a telehealth GP appointment removes the necessity of an in-person visit. Rather than rearranging your schedule to fit in a clinic trip for simple medication renewals, you can handle these needs from the comfort of your home.

Especially for those with busy lives or limited mobility, the ability to receive a prescription via telehealth can make the process more convenient. This means you can book a telehealth appointment after hours and access the support you need without the need for travel.

If you’re feeling unwell but cannot attend a clinic, telehealth can be a convenient way to access the documentation you need.

When you’re under the weather, the last thing you want is the hassle of getting medical paperwork, and a telehealth consultation could help here. Telehealth allows you to access necessary documentation, such as medical certificates, without leaving your home.

So, whether you’re looking for Queensland telehealth services or virtual consultations elsewhere in Australia, 13SICK could help you connect with a Doctor after hours.

Frequently Asked Questions (FAQ)

A telehealth GP appointment allows you to consult a General Practitioner remotely. This consultation can take place through text chat, phone or video call. Telehealth gives you the chance to discuss symptoms and receive medical advice, all without having to visit a clinic physically. 

Need to consult with a Doctor after hours? The process is straightforward with 13SICK: simply pick symptoms from a given list, verify your information with a Medicare or Gold DVA card, and then make a real-time request to get an estimated wait time. Then, you can connect with a licenced Australian Doctor through a telehealth consultation.

If they determine it as necessary during a consultation, Doctors can issue telehealth prescriptions that get sent directly to where you need them. However, there are limitations; prescriptions for Schedule 8 (S8) Controlled Drugs and drugs of addiction will not be provided through telehealth GP appointment sessions.

You can call 13SICK (13 7425) to manage your booking according to your needs. It’s best to notify as early as possible if you need to cancel or reschedule, allowing the slot to be available for other patients. This ensures that the service remains accessible and efficient for everyone in need.

Quality care when you need it most

For over 30 years, 13SICK has provided trusted, after hours medical assistance directly to homes across Australia’s capital cities and select regional cities. Unlike telehealth-only services, our network of Doctors offers in-person visits to eligible locations. When healthcare needs arise after hours, 13SICK delivers competent, compassionate service.

Request a telehealth consultation today! 

Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).