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Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.
Telehealth Medicare services have undeniably changed the landscape of healthcare access across Australia. Many people are using this insurance, but how do you optimise the process? At 13SICK, we’ll show you what the telehealth AU experience can look like.
When it comes to telehealth Medicare services, it’s important to confirm that the service accepts bulk billing for an online Doctor consultation. Instead of patients paying for out-of-pocket expenses, this type of bulk billing makes it so Doctors can bill Medicare directly.
With that in mind, if you have a Medicare or Gold DVA card, you are eligible for a bulk-billed telehealth consultation with 13SICK.
We’re Australia’s largest and most trusted network of after hours Doctors, providing urgent medical care when and where you need it. Whether at home or in an aged care facility, our network of licenced Australian Doctors can be there for you. Together, they’ve performed thousands of telehealth and home visit consultations while supporting thousands of GP practices.
With our services, we make accessing after hours healthcare simple and convenient for patients across the country. This means that in moments when you need quick medical assistance, you can get the medical attention you need without unnecessary obstacles. Enjoy peace of mind knowing that care is just a telehealth consultation away.
Ensuring that your medical issue is handled by Medicare telehealth services is key. At 13SICK, our focus is on addressing symptoms for various urgent acute and episodic illnesses or injuries. So if you need assistance outside regular hours, we’re equipped to handle those pressing concerns that can’t wait.
To assist you in determining if your condition is covered, our booking request form for telehealth online consultations includes helpful categories. When you go through this list, you can easily match your symptoms with fields like skin issues, respiratory-related problems, women’s health concerns and more.
It’s also vital to recognise that telehealth Medicare services can’t replace lifesaving emergency interventions. In dire situations, head straight to a hospital or call emergency services by dialling triple zero (000) for immediate assistance. Remember, telehealth is for urgent yet non-life-threatening scenarios. Emergencies demand the immediate response that only hospitals can provide.
So once you’ve confirmed that your situation is urgent but not an emergency, you can include any additional details about your condition after you’ve picked the appropriate category. Providing such information helps your after hours Doctor gain a clear understanding of your concerns beforehand.
Lastly, before you can book a session for telehealth services with 13SICK, you must do a simple verification process using your Medicare card. This step confirms your eligibility for telehealth Medicare services, ensuring a smooth process without the need for a credit card.
Once verified, you can send a real-time request and receive an estimated wait time. Being informed about when you’ll connect with a Doctor helps manage expectations and enables timely discussions.
Then, after your consultation, you can potentially have access to ePrescriptions, urgent referrals, Carer’s certificates or medical certificates without leaving the comfort of your home. Just keep in mind that our Doctors will carefully assess your situation and only ever recommend what’s necessary.
Plus, to ensure a smooth and comfortable telehealth consultation via video call, check your device’s internet, camera and microphone. Testing these functions ahead of time ensures you’re prepared and that you can minimise possible technical difficulties, whether it’s telehealth QLD-wide or beyond. Besides video calls, you can also choose between a phone call or text chat for your session.
Contacting your service provider can clear up concerns about Medicare coverage. For instance, we at 13SICK accept bulk billing telehealth as an option for those with Medicare or Gold DVA cards.
Whether it’s Queensland telehealth or Victoria telehealth, sessions don’t require advanced technology or gadgets. Simply ensure that you have a smartphone, tablet or computer equipped with a camera and microphone for video consultations. It’s crucial to also have a stable internet connection to facilitate smooth communication with your Doctor during the telehealth Medicare session.
At 13SICK, we also offer the option of having telehealth sessions via phone call and text chat, so you can still access medical care even if you don’t have a stable internet connection.
Telehealth services are designed with your security and privacy in mind. They follow the same stringent privacy standards as traditional in-person visits, ensuring your medical conversations remain confidential. Encrypted platforms are also used to safeguard personal and medical information during an after hours telehealth consultation.
After all, your privacy is a top priority in our telehealth services, and we want to provide you peace of mind during medical sessions.
Accessing quality healthcare after regular clinic hours is simple with us. 13SICK revolutionises Medicare after hours care by connecting patients with a vast network of trusted Doctors using cutting-edge technology. With over 30 years of experience, we ensure you receive quick and efficient medical attention for acute and episodic conditions.
Our mission is to offer a seamless experience, integrating innovative telehealth that’s covered by Medicare bulk billing. Whenever after hours care is needed, choose 13SICK for convenience, transparency and reliability. You can stop stressing about complicated telehealth appointments and request a telehealth consultation when you need it at 13SICK.
Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).
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