Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

How To Access Reliable After Hours Telehealth QLD-wide

The after hours telehealth QLD Doctors in our network have made it easier to get quality medical care. When you can’t book a telehealth appointment with your regular GP because it’s outside regular hours, whether it’s for a sudden illness or a different urgent health concern after hours, you can consult with a Doctor from the comfort of your home thanks to 13SICK.

On top of home visits, we provide trusted after hours telehealth care, connecting you with qualified Doctors remotely. Our services are designed to support families and individuals by making healthcare accessible, reliable and simple.

Decide whether telehealth is suitable for your condition.

Telehealth QLD-based patients can turn to are widely accessible, connecting individuals with healthcare providers via chat, video calls or phone calls. This approach is especially beneficial for those in remote areas, offering medical advice without the need for travel. We offer this service beyond Queensland, too. So, those looking for telehealth Canberra-wide or in other locations throughout Australia can also turn to us.

However, how can you determine if after hours QLD telemedicine is the best for a patient’s condition?

When it’s outside regular hours, you can either turn to 13SICK for a Doctor home visit or telehealth consultation. Request a consultation for the latter if your location isn’t part of our home visit coverage areas. It’s also smart to opt for telehealth on days when external factors, like poor road conditions or weather concerns, may significantly delay a Doctor’s arrival at your home.

You must also take into account the kind of concerns our Doctors address. As Australia’s largest network of after hours Doctors, 13SICK provides urgent medical care when regular GPs are unavailable. Our services ensure reliable after hours medical care for sudden or short-term illnesses that aren’t life-threatening, like gut-related sicknesses, fevers, back and neck pain and more. 

It’s important to note that, like our home visits, 13SICK’s telehealth consultation service is intended for urgent after hours medical attention and is not a substitute for emergency services. In emergencies, always call triple zero (000).

Submit a real-time request.

To begin using telehealth QLD locals can turn to, whether you’re after telehealth for families or specifically telehealth for kids, select your symptoms from our list of categories. If an in-person consultation is more suitable, you can opt for a Doctor’s home visit as part of our flexible options.

Next, choose your preferred communication method for the telehealth online consultation – video call, text chat or phone call. This flexibility accommodates different comfort levels and technological capabilities, making our service more accessible. 

Then, you can do a simple verification with Medicare care. With bulk billing telehealth available for those with Medicare, financial barriers are removed, allowing you to focus on getting the help you need. After that, your real-time request will be sent, and you’ll get an estimated wait time until your consultation.

Set up your devices for your telehealth consultation.

Your search for telehealth QLD residents can trust ends here. You can count on our fully qualified Doctors to conduct a professional and efficient consultation. However, it’s also best to prepare for the session on your end as well. 

To prepare, ensure you have a suitable device like a smartphone, tablet or computer capable of video calls. Keep it charged, and check your internet speed beforehand. If your usual internet source is unreliable, consider alternatives like mobile data to reduce the risk of dropped or lagging calls.

Just as you would for a telehealth GP appointment with your regular Doctor, it’s best to choose a quiet, private space for your after hours consultation to maintain confidentiality and minimise distractions. If you’ve opted for our video call option, good lighting is also important so the healthcare professional can see you clearly, which is crucial for visual assessments.

Have your details ready for your telehealth session.

The telehealth QLD Doctors in our network have to offer begins with a discussion of your symptoms and health history, similar to an in-person after hours Doctor visit. Providing clear descriptions and being ready to share any visible signs of your symptoms helps the Doctor assess your condition effectively.

Based on this information, the Doctor will evaluate your symptoms, give medical advice and recommend a management plan. If necessary, the Doctor can issue urgent referrals, provide a telehealth script or prescribe medications, ensuring prompt attention to your health concerns.

After your session, with your consent, a clinical report is sent to your regular GP to keep them informed. Having your GP’s details ready helps maintain seamless communication between after hours and your routine healthcare service.

Frequently Asked Questions (FAQ)

We offer telehealth QLD patients access through our user-friendly platform. It allows you to easily connect with a Doctor and get medical advice without leaving your home. All you have to do is request a consultation through our online form or by calling us.

This setup is particularly designed to provide after hours care, ensuring your family has continuous access to essential medical support whenever GP clinics are closed. If you need in-person consultations, we can also coordinate home visits from Doctors after hours if your location is covered.

Get in touch with us at 13SICK (13 7425) if you need more information about arranging a session.

You’ll need to share basic personal details to request a telehealth booking with us. This includes your name, date of birth and a description of any symptoms you’re experiencing.

Having information about your current medications and medical history ready will also help the Doctor give you proper advice and care. 

Seeing the same Doctor each time depends on their availability. Our after hours Doctors support GP practices to maintain continuity of care, but follow-ups are usually handled by your regular GP. 

After each consultation, the Doctor sends a report to your GP to keep them informed about your health. This way, your care remains well coordinated, and your GP has everything they need for your next Doctor appointment with them.

13SICK: Immediate relief, right where you are

Accessing quality healthcare shouldn’t stop when the day ends. At 13SICK, requesting after hours care ensures you receive professional medical support through telehealth or home visits. For over 30 years, our mission has been simple: to bring skilled Doctors to you when your health can’t wait. 

So, your search for telehealth QLD residents can rely on ends here. Request to book our telehealth services now!

Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).