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Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.
A telehealth Cairns service helps individuals access urgent medical care without stepping out of their homes. Telemedicine services are now a click away, providing immediate, professional medical advice tailored to your needs, whether your child has spiked a sudden fever or you need help with a musculoskeletal issue.
Receiving urgent after hours medical care – even via after hours telehealth Cairns has available – can be daunting, but help is at hand. 13SICK, with over 30 years of experience, facilitates secure, seamless consultations with licenced Doctors. Here’s how to request our telehealth service:
At 13SICK, we’ve crafted a set of symptom categories designed to cover common health issues so you can find what matches your situation before your telehealth Cairns session.
For example, a patient might be seeking an after hours Doctor Cairns-wide for various reasons. Telehealth for kids might involve respiratory issues like asthma, the common cold, flu or hay fever. Skin problems cover rashes, acne and more.
For gut-related issues, diarrhoea, constipation and abdominal pain fall under that umbrella. Our telehealth services are more than capable of handling these common concerns and more.
Our home visit services are bulk billed for those with a Medicare or Gold DVA card. This means that during those urgent late-night or weekend health concerns, getting a Doctor to come to your home is hassle-free and doesn’t require you to pay out of your savings.
Just as providing information about your symptoms is crucial for a Cairns home visit Doctor, a complete and detailed history of the patient is ideal for a precise medical assessment during your telehealth Cairns consultation. It’s helpful to include information about when your symptoms began, their severity and any other specifics that paint a clearer picture of your condition.
To request telehealth online, verify your details with a Medicare card to access bulk-billed telehealth Cairns-wide or in other covered locations.
Bulk billing telehealth Cairns-wide eliminates the need for upfront payment for Medicare and Gold DVA cardholders. With this financial barrier to immediate care removed, patients with urgent but non-critical concerns may be more likely to get checked when there is something wrong.
Once you’ve identified your symptoms, it’s time to send your consultation request. You will be connected with a licenced Doctor without unnecessary wait times.
When it comes to telehealth appointments, various factors may affect the availability of Doctors. After submitting your request, you’ll receive an estimated wait time for your consultation. Real-time updates keep you informed of any changes to the original schedule.
Reliable and convenient consultations are a key feature of the 13SICK telehealth AU service.
Our Doctors are fully registered with the Australian Health Practitioner Regulation Agency (AHPRA), meeting the standards set by the Medical Board of Australia. Our medical team is guided by a highly respected Clinical Advisory Group, and 13SICK is proudly accredited under the RACGP standards for medical deputising services, reflecting our commitment to delivering quality care.
Sometimes, further medical evaluation or treatment might be necessary. If your condition requires more specialised care, your Doctor can provide you with an urgent referral to a specialist or local healthcare service.
Doctors can issue Carer’s certificates and medical certificates straight from the platform, providing eligible individuals with the documentation needed for work or school. Please note, however, that 13SICK cannot guarantee a script, a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
If you need a telehealth Medicare consult or require a Doctor to make a home visit, but your regular GP is closed, 13SICK offers services during times when conventional clinics are unavailable.
We are available from 6.00 p.m. to 8.00 a.m. the next day from Monday to Friday. On weekends, service is extended from 12.00 p.m. on Saturday until 8.00 a.m. Monday. We also have 24-hour availability on Sundays and public holidays.
Telehealth effectively addresses urgent, non-life-threatening issues. The technology enables experienced Doctors to evaluate symptoms, provide prescriptions and offer sound medical advice. However, telehealth is unsuitable for emergencies like severe chest pain or difficulty breathing that require immediate, in-person intervention.
Remember that for such critical emergencies, call triple zero (000). Telehealth offers robust support for many urgent medical needs, but you should always know when to seek emergency help.
You only need a smartphone, tablet or computer with internet access. With these, you can access professional medical advice without needing specialised equipment.
Need to request a consultation for a telehealth appointment? 13SICK provides Australia’s most extensive network of after hours healthcare Cairns-wide and beyond, offering medical care right at home when your GP’s doors are closed. Whether you reside in bustling cities or remote areas, our commitment to clinical excellence and patient satisfaction remains unrivalled.
Our innovative platform integrates telehealth solutions, allowing quick, virtual consultations any time of the night. You can rely on 13SICK for trusted healthcare services designed to fit your schedule and to prioritise your family’s health and peace of mind. Request a telehealth consultation now!
Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.
This service is for urgent after hours medical attention. In case of an emergency, please call triple zero (000).
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