Australia’s largest and most trusted Medicare bulk-billed after-hours service

Over 10,000,000 consults and over 4000 subscribed GP clinics

Call 000 if it is an emergency, for example if you are experiencing chest pain, shortness of breath, numbness or weakness in any part of your body.

4 Excellent Reasons Why Families Should Use Telehealth Services

Telehealth services are revolutionising how families access medical care. Instead of rushing to a clinic and risking exposing children to germs just for a health consultation, you can now consult a qualified Doctor from the comfort of your own home. This isn’t just about convenience; it’s about capturing peace of mind by eliminating unnecessary waiting rooms, early leave from work and childcare hustle.

Imagine your child developing a fever at night. With telehealth, your concerns can be addressed promptly without disrupting your lifestyle. By simply using your smartphone or computer, medical advice is immediately at your fingertips.

At 13SICK, we take this convenience a step further, offering urgent after hours telehealth services that ensure you have access to trusted healthcare whenever needed. Experience the stress-free future of medical consultations with 13SICK. Here are four reasons telehealth for families is a great idea:

It offers convenience for busy families.

Telehealth services provide an unparalleled level of convenience for busy families. 

One of the most significant advantages 13SICK’s telehealth service offers is after hours availability, which means consultations can be scheduled outside the typical 9-to-5 clinic hours.

This flexibility is invaluable for working parents and carers who often juggle tight schedules and last-minute changes. You don’t have to rearrange work commitments or pull kids out of school, as connecting with an after hours Doctor can be easily done from the comfort of your home using a smartphone or computer. 

Telehealth AU services also simplify the process of addressing minor health concerns. When dealing with non-emergent issues like a mild fever or routine follow-up, telehealth makes it possible to consult a Doctor without disrupting your day. The ability to seek medical advice without the need for travel is not only a time-saver but also reduces the burden of healthcare access.

In Australia, 13SICK exemplifies this convenience by being the largest and most trusted network of after-hours Doctors. Providing services right at home when medical care is needed but a regular GP is closed, we support the family GP by ensuring around-the-clock access to quality care. 

Telehealth services are accessible and simple to use.

Telehealth services are designed for ease of use and accessibility. 

All that’s needed to have a telehealth consultation with an online Doctor is basic technology that most families already possess: a smartphone, tablet or computer with an internet connection. This simplicity ensures that high-quality healthcare is within reach for almost everyone, without the necessity of purchasing or setting up any special equipment. 

User-friendly features define medical teleconsultation platforms, making them a breeze to operate. For instance, at 13SICK, you can easily request a consulation on our website or by getting in touch with us. Such accessible options make it simple for people to slot healthcare into their routine without dealing with the confusion of how to book a telehealth appointment

It helps reduce exposure to contagious illnesses.

Telehealth services also eliminate the need for travel. 

By staying home for an after hours medical consultation, families can avoid exposure to potentially contagious environments like clinics and hospitals. This is crucial for protecting vulnerable family members, such as young children, elderly relatives or those with weakened immune systems. 

Crowded waiting rooms can often become breeding grounds for germs. Therefore, telehealth for kids and families offers a safe alternative, enabling families to consult Doctors from the comfort of their homes. These telehealth appointments help reduce anxiety related to healthcare visits, especially when avoiding exposure is a priority.

You get after hours access to licenced professionals.

Telehealth extends medical access beyond regular office hours. 

This ability proves invaluable when you can connect with licenced and certified Doctors even after hours. Imagine attending to your child’s sudden bout of illness late at night without the hassle of preparing for a hospital visit. Urgent telehealth services allow families to address non-emergency health issues promptly and conveniently, bridging that crucial gap when access to a clinic is not an option. 

What’s reassuring is that this convenience comes with no quality trade-offs. Our telehealth online services at 13SICK ensure your health records stay up-to-date. After your session, if you consent to your consultation notes being sent to your GP, we’ll send them a detailed medical summary to maintain continuity of care.

Frequently Asked Questions (FAQ)

What are the hours of availability for telehealth consultations?

Our telehealth consultations at 13SICK are available during after hours to meet your needs. You can access our services Monday to Friday before 8.00 a.m. and after 6.00 p.m. On Saturdays, we’re available before 8.00 a.m. and after 12.00 p.m. On Sundays and public holidays, we provide telehealth services 24 hours a day. 

While a telehealth GP appointment is incredibly helpful, it doesn’t fully replace in-person Doctor visits. 

Telehealth, like after hours home healthcare services, are suitable for managing non-emergency issues like minor illnesses, routine follow-ups and necessary prescription refills. However, virtual health care doesn’t replace visits that involve physical examinations or procedures, such as immunisations or chronic disease management. 

At 13SICK, our objective is to complement the services of your GP. 

Yes, telehealth services are accessible to individuals of all ages.

Both children and adults can receive virtual care tailored to their distinct medical needs. Through a telehealth dr appointment, families manage everything from minor sicknesses to getting follow-ups regardless of the age group, all without the need for travel. 

With 13SICK, accessing telehealth is straightforward: on our platform, just follow these steps:

  1. Choose your symptoms from the categories, then add details.
  2. Simply verify with your Medicare card or Gold DVA card. No credit card is needed.
  3. Send a real-time request with an estimated wait time.
  4. Connect with a licenced Australian Doctor.
  5. Access ePrescriptions, urgent referrals and certificates.

Achieve peace of mind with after hours healthcare at your doorstep.

Accessing quality after hours healthcare boosts your family’s well-being. 

13SICK has been revolutionising after hours medical care for over three decades, focusing on providing healthcare services directly to your home and at aged care facilities. Leveraging innovative technology, we connect patients with qualified Doctors after regular clinic hours, ensuring those unexpected nights of worry can be met with reliable medical care. 

Experience seamless, trusted service without leaving the comfort of your home – request a consultation with 13SICK today.

Disclaimer: 13SICK cannot guarantee a script or a medical certificate or a medical referral for your consultation. This will be determined by the Doctor during your consultation.

This service is for urgent after-hours medical attention. In case of an emergency, please call triple zero (000).